Cat Hartland, Head of The Drum Recommends is joined by Simon Miles, Global Customer Director at Coca-Cola to discuss the new type of digital demand and what will customers now continue to expect. From the digital shelf to the new online customer, Simon shares his tips on how to gain and keep loyal customers. The Drum Recommends helps marketers find agencies that come recommended by their clients. You can find those agencies or apply to register yours at www.recommendedagencies.com