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By Amy Houston, Senior Reporter

December 3, 2024 | 4 min read

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The work was created by ad agency Mother and stars German actor and influencer Sofie Eifertinger.

Zalando has unveiled its Christmas spot that captures the familiar moment of wardrobe indecision – the ‘towel stare’ – an existential pause, sitting wrapped in a towel and overwhelmed by choices.

Running until January, the spot addresses the universal dilemma of finding an outfit, which takes on new significance during the holiday season as people prepare for events and celebrations.

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“Nothing screams ‘What do I wear?’ quite like the existential dread that strikes while sitting on your bed, wrapped in a towel, staring blankly at the wall. During the holiday season, this decision paralysis only intensifies,” said Martin Rose, executive creative director at Mother.

“Juggling multiple events in quick succession turns the simple act of choosing an outfit into a full-blown catastrophe. In this film, we follow the journey of how one innocent ‘towel stare’ spirals into a holiday wardrobe nightmare. But don’t worry – Zalando is here to save the season with perfect outfit solutions.”

The holiday campaign will run across TV, social media and Zalando’s Stories platform.

Credits

Zalando

Senior vice-president of design, marketing, and content: Anne Pascual

Vice-president of marketing: Sara Spännar

Brand communications and initiatives specialists: Eloisa Siclari, Debora Dona, Elodie Mourier, Claudia Cardona Amoros

Creative directors: Morten Grubak, Lena Schäfers, Amanda Berndt Julio, Marcos Cabrera Garcia, Simon Tazman, Verity Charmer

Talent management specialists: Andreas Menelaou, Janifa Brandenburg, Boy Freij

Production management specialists: Milena Steinke, Abi Bashorun, Claire Hothy, Leonie Knorr

Global media specialists: Carina Visintin, Alessio Stringari

Global social media specialists: Sytske Donselaar, Maria Cecylia Stasiecka

Brand designer: Ginger Balanga

Agencies

Strategy: Mother

Creative: Mother

Media: Dentsu and CrossMedia

Films

Production company: Academy Films

Editor: Paul Watts at The Quarry

Sound specialist: Jack Sedgwick at King Lear

Post VFX team: Black Kite

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Outdoor

Production company: DMB

Agent: Lexie Mullins

Retouching specialists: Kusthrim Kunushevci, Jam Imaging

Social

Director: Liam Wilson

Post-production team: Vayner Media

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